Vehicle Repairs

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1300 738 344

What you need to know about our Vehicle Repairs Service

None of us wants to be in accident but sometimes it can’t be avoided. We appreciate being in one is upsetting and it can feel even worse when it’s someone else’s fault.

Your first priority is always to make sure everyone involved is safe and healthy. But, once you know this, you’re likely to consider the damage to your vehicle and be thinking ‘what do I need to do now?’. This is when our team of accident management experts can help.

You’ll want answers to questions like:

  • Can my vehicle be fixed?
  • Will the repairs take long?
  • What will they cost?
  • Do I have the money to pay for them?
  • How will I get around while it’s off the road?

We’re here to give you those answers and get you back on the road, driving your own vehicle, as soon as possible.

As soon as you call us, we get to work:

  • We’ll sort you a tow if required
  • We’ll locate the nearest MTA and manufacturer approved repairer for your vehicle
  • If your vehicle is unroadworthy, we’ll arrange for it to be collected and
  • If you need a vehicle while yours is off the road, we’ll arrange for a like- for- like replacement vehicle

We’ll monitor the progress of your vehicle’s repairs and our expert team will keep you updated. All repairs will be carried out to your vehicle manufacturer’s specification. If your vehicle needs repairing, speak to one of our accident repair specialists free on 1300 738 344

No Excess to pay and protect your No Claims Bonus (No Claims Discount)

After an accident, claiming through your insurer is always an option. But it may not be the best solution for you, especially if the accident isn’t your fault. You may risk losing your no claims bonus and be required to pay your excess up front, then claim it back. Why should you, especially if you weren’t to blame?

When you use our expert accident management solution, there are no upfront payments to make and you don’t risk your no claims bonus. We claim the costs from the fault driver’s insurer which means you’re not out of pocket and have nothing to pay.

To arrange your vehicle repair now, please call our specialist claims team free on 1300 738 344

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